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Titles - Human Resource Management and Customer Service wrt National Bank of Bahrain and Arab Bank in Manama, Bahrain
Language(s) - English
Subject - Human Resource Management
Degree(s) - MBA (MS)
Course - Projects
Pages - Report 115, Synopsis 19
Size - 833.38 KB, ZIP Format
Banking sector is one of the most competitive sectors as far as customer service is concerned. Competitiveness in this sector is contingent up on turnaround times to serve the customer, which in turn depends up on the productivity of the employees and speed of process execution. Dealing effectively with customers especially in a bank requires many principles, methods and skills which need to be recognized, learned and practiced. It is primarily the combination of positive and proactive attitude and professionalized approach blended with skill that determines the kind and quality of customer service that is provided by the bank to its customers.
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We focus on what a consumer wants. We incorporate features that can meet consumer needs and gives customer satisfaction by improving products.
We are centred around the belief that interactions with urgency are what propel people and organizations forward.
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Our role will be to provide product support for -our customers who call our technical helpline.
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Prashant Kumar
Student
Vandana Singh
Student
Shruti Sharma
Student
Prashant Kumar
Student
Vandana Singh
Student
Shruti Sharma
Student
